Privacy Policy


This privacy policy sets out how Plum Publishing Ltd uses and protects any information that you give Plum Publishing Ltd when you use this website or receive our magazines.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service. The legal basis for which we hold your personal data is legitimate interest for the purposes of communicating news and information to the bus and coach industry. Your personal data is kept secure and we do not sell or share your data.

Website data

We use cookies to collect and store information when you visit our websites services for analytical purposes in respect of traffic and/or improvement of traffic and visitor experience using Google Analytics, but we only use anonymised, aggregated, data and do not make any attempt to identify individuals. You may turn off cookies in your browser to prevent information being collected when visiting our websites.

Your rights and choices

You are entitled to request a copy of the data at any time by contacting us by phone on 01694 751310, or by emailing

If you do not wish to receive email marketing communications from us, you can click the unsubscribe link in the relevant email or contact by phone or email as above. This will allow you to remove yourself from that particular email mailing list. You can do this for each of our email marketing communications. You can opt-out of all communications except for certain service related messages, such as order confirmations or important account-related messages.You may contact us at any time if you want to rectify your inaccurate personal data or if you want us to erase your personal data from our records, or restrict our processing of your personal data.

Complaints regarding our processing of your data

If you think that we have not followed our privacy policy in some way, we will do our best to help you resolve your concern.

Contact us by email at or phone 01694 751310.

You can also file a complaint with the relevant data protection agency, which in United Kingdom is the ICO – Information Commissioners Office,

This privacy policy will be governed by the laws of the United Kingdom.


Please note that this Privacy Policy may change from time to time and that any changes will be posted on this page. Last updated 1 January 2020.